Frequently Asked Questions
You can place an order with us on our website or alternatively call us on Customer Care number or through WhatsApp. Working timing is 9:30am to 5:30pm Monday to Saturday.
No, you can place an order of any value. However for orders less than Rs 999, appropriate shipping charges will apply.
We deliver orders across India. Our warehouse is in Bangalore-India and orders will be shipped from here.
You can pay online for orders placed on our website through net banking, credit cards, debit cards or e-wallets. For orders placed through customer care or WhatsApp, you can pay through IMPS/NEFT or e-wallets.
The prices displayed on the website are inclusive of all applicable taxes unless otherwise specified.
A notification will be sent to your email address along with the order reference number.
Yes, you will be provided with a bill when your order is delivered to you.
If order value is less than Rs.999, you will be charged Rs. 50.
When your order is received, we will send you an e-mail confirming your order. Then, when your order is shipped, we will send you a shipment confirmation. Since we deliver the products through various courier partners or India Post, estimated delivery time may vary depending on their delivery schedule.
We ship orders through a number of courier partners or India Post according to delivery location. Some liquid items may be shipped through road transport.
You can track all packages sent through our registered courier partners. Your shipping confirmation e-mail will include your “Tracking Number/ AWB No.” and a link to the company tracking site to track your consignment.
Please make sure someone is available at the shipping address or you have authorized someone to receive the product on your behalf.
The estimated time of delivery within India is generally 5-7 business days, time may vary according to your delivery location.
Yes, we can ship orders just about anywhere in the world. However the delivery time may vary depending upon your country.
Please call our toll free phone number or email us to know more details about internationals orders, payment options, shipping charges and delivery formalities.
What should I do when I get messages on the webpage like Payment error / Transaction failure or if payment gets declined?
Payment error page is displayed when there is a connection lapse between the payment gateway and the website or the internet connection is interrupted during payment transaction or some required fields are not entered correctly. Please reach our Customer Support team for any queries.
We do not entertain refunds or accept returns unless there is a manufacturing defect in our product. For more details, please see Returns policy on our website.
Please feel free to call us at ………….. or write to us at firstname.lastname@example.org